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ADMINISTRATIVE SHOWROOM
SALES CONSULTANT
Full-time hours: 35 hrs per week
Must be able to work schedule as follows (no
flexibility)
Monday: 9:30am to 5:30pm
Tuesday: 9:30am to 5:30pm
Wednesday: Day off
Thursday: 9:30am to 5:30pm
Friday: 9:30am to 5:30pm
Saturday: 9:30am to 2:30pm
OUR SHOWROOM IS CLOSED
SUNDAYS
Description of Job
As a member of the Showroom
team, the Administrative Showroom Sales
Consultant supports Almy’s objective to continue to build itself into
an internationally recognized industry leader known for its innovative and adaptive
style. Our Sales Consultants provide optimum sales service by making customer
appointments, welcoming them to the Showroom and determining their sales needs
and processing sales transactions.
You will also assist in
maintaining the store and display cleanliness, theme
and image, including basic maintenance duties such as stocking & changing
displays as needed, polishing metal ware and steaming and ironing vestments
& apparel.
Basic Tasks
- Providing customer service and sales assistance (50%)
- Make customer appointments
- Meet and Greet
- Determine needs, including fitting/measuring, and assist with purchase
decisions using a variety of tools:
- Knowledge about denomination’s worship style, church architecture,
seasons, colors, symbols, etc.
- Knowledge about dimensions and proportions of customers bodies and
church furnishings
- Knowledge about Almy’s products - their features and benefits
- Information about company policies, delivery standards, stock status,
etc.
- Information about competitors’ offerings
- Use Almy computer system to set up customers, process credit
applications, process orders and inquiries, payments, refunds, etc.
- Receive and process returns and refurbishing items
- Expedite orders and delivery as needed
- Refer customers to alternate sources (if we cannot help them by getting
items from competitors ourselves)
- Maintain gift registry information
- Maintaining store and display cleanliness, theme and image, including
basic maintenance duties such as stocking displays, Changing paraments on
display when seasonal changes occur, Polishing metal ware, Steaming and
ironing. (15%)
- Maintaining customer contact: thank you notes, personalized invitations
to see new things, advise stock availability for pick-up. (10%)
- Maintaining inventory: receive, label/price, store or put on
display. (10%)
- Participating in Showroom sales opportunity development by Recommending
strategies to increase the volume of showroom traffic, Participating in the development
of advertising and Assisting in organizing the annual Christmas Open House and
other sale events. (5%)
- Supporting the Store
Opening & Closing routines as schedule dictates. (2%)
- Maintaining /Observing
security procedures. (2%)
- Recording customer
complaints and suggestions using the computer system. (2%)
- Assisting the call
center and other sales units by verifying stock status and fulfilling
non-store customer orders as needed.(2%)
- Packaging and shipping
items as needed (1%)
- Being available for
staffing schedule for regular and special events and providing related
reporting on proceedings.(1%)
Job/Education Requirements
In order to be considered for the position, applicants
should have:
- Four years service
oriented retail experience (e.g. apparel or home furnishing/decorating
sales)
- Experience with
automated transaction processing and inventory control systems
- Experience in a
Microsoft Windows environment; Microsoft Office skills in Outlook; Word
and Excel preferred a demonstrated aptitude and desire to learn, as
evidenced by some college education, sales training, etc.
- Excellent communications skills – diction, grammar, voice quality and able to annunciate the English language
- Detail oriented
- Willing to take
initiative, highly self-motivated
- Team Oriented, but
also willing to work alone
- Scheduling flexibility
- Stress Tolerant
- Organizational skills
- Professional demeanor
and appearance
Company Benefits and Perks
In addition to paid
vacation and sick/personal time, medical, dental and life insurance, our
benefits include a generous 401(k) plan, Short Term Disability Benefits,
Fitness Membership benefit and our Employee Assistance Program.
A competitive employer in Westchester and
Fairfield counties for over thirty years, CM Almy is committed to working with
our employees to achieve a satisfying and safe work environment and will use
your creativity and improvement ideas to create total customer
satisfaction. We currently
have two locations in lower Fairfield County. Our Customer Service, Marketing, Product Management and
Accounting Departments are located at Three American Lane (The Greenwich
American Center) in Greenwich – right off of I-684. Our retail showroom is located on Sound
Beach Avenue in Old Greenwich. These locations are supported by Human Resources and Administrative
functions at our American Lane office. Most of our products come from our manufacturing facility in Central
Maine. Please visit our website
for more information about us at www.almy.com.
CM Almy is an Equal
Opportunity/Affirmative Action Employer. Please send your resume (attached as an MS
Word file) along with a cover letter with your salary history/requirements to: rhicks@almy.com |
