Part Time Customer Service Representative Greenwich, CT

As a member of the Customer Service Team, the Customer Service Rep supports Almy’s objective to continue to build itself into an internationally recognized industry leader known for its innovative and adaptive style. Our Customer Service Reps provide optimum sales service to customers utilizing their knowledge, skills and willingness, using Total Quality Management principles as a tool in identifying and documenting process & procedures, and an efficient system to support telephone order entry and inquiry resolution. This position will work Monday-Friday, 9:00 AM-2:30 PM.

Key Responsibilities:

• Customer telephone sales processing
• Providing sales assistance
• Problem resolution
• Supporting exchange and return transactions
• Responding to billing inquiries

Requirements include:

• 3-5 years experience in an inbound Customer Service / Call Center environment.
• Strong Data Entry Skills
• Experience with an MS Windows-based PC environment, e-mail and familiarity with MS Word (or other Windows based program)
• Excellent Organization, Problem Solving and Follow-up skills
• Excellent Interpersonal and Communication skills

THIS POSITION DOES NOT OFFER HEALTH BENEFITS

CONTACT HUMAN RESOURCES