Account Manager
Greenwich, CT

As a member of the Inside Sales Team, the Telephone Account Rep supports Almy’s objective to continue to build itself into an internationally recognized industry leader known for its innovative and adaptive style. Telephone Account Reps provide optimum sales service to customers utilizing their knowledge, skills and willingness to close the sale. The position responsibilities include:

Key Responsibilities:

• Telephone customers and prospects making relevant sales presentations, achieving sales, call and quality targets.
• Maintain an effective call schedule by analyzing customer information and setting up high-potential call activities, and by following up on calls scheduled by department management.
• Answer inbound calls directed to you and provide callers with service and sales assistance.
• Manage existing orders to ensure prompt fulfillment and customer satisfaction.
• Maintain high standards of friendliness, courtesy, honesty and integrity in communications with customers and co-workers.

Requirements include:

• 2 - 4 years experience in an outbound call center environment
• Excellent communications skills – diction, grammar, voice quality; phone manners; sales presentation; listening and responding.
• Assertive, but not abrasive; professional demeanor.
• Persistent – able to accept rejection.
• Energetic.
• Good organizational skills.
• Pleasant, distinctive phone personality.
• Adaptable – good learner, likes new challenges.
• Problem solver.
• Good keyboard and computer skills
   

Company Benefits and Perks:

In addition to paid vacation and sick/personal time, medical, dental and life insurance, our benefits include a generous 401(k) plan, Short Term Disability Benefits, Fitness Membership benefit and our Employee Assistance Program. Competitive salary includes base + commission.

A competitive employer in Westchester and Fairfield counties for over thirty years, CM Almy is committed to working with our employees to achieve a satisfying and safe work environment and will use your creativity and improvement ideas to create total customer satisfaction. We currently have two locations in lower Fairfield County. Our Customer Service, Marketing, Product Management and Accounting Departments are located at Three American Lane (The Greenwich American Center) in Greenwich – right off of I-684. Our retail showroom is located on Sound Beach Avenue in Old Greenwich. These locations are supported by Human Resources and Administrative functions at our American Lane office. Most of our products come from our manufacturing facility in Central Maine. Please visit our website for more information about us at www.almy.com.

CM Almy is an Equal Opportunity/Affirmative Action Employer.

Please send your resume (attached as an MS Word file) and salary history/requirements to:

Contact Info:
E-mail: CT-HR@almy.com
Fax: 203-552-7605

Mailing Address:
Human Resources Dept.
C. M. Almy & Son, Inc.
P. O. Box 2644
Greenwich, CT 06836-2644

E-MAIL HUMAN RESOURCES